GRADIENT.png

Policies

GLITTER.png

RETURN POLICY

Because of the current COVID-19 global environment we now operate in...

WE CANNOT ACCEPT ANY RETURNS OF PERSONAL CARE PRODUCTS.

Before ordering please read all product descriptions, directions, policies procedures.  We will only accept returns if the item was shipped incorrectly and the item must be return unused in the original condition and container with original packaging including paperwork, manuals or accessories.  Items that are returned defaced or damaged will not be eligible for a refund, return or replacement.

​REMAINING POLICIES

  • All orders must be placed using PAYPAL ONLY which accepts all major credit and debit cards.  Orders placed using any other method may be delayed or not placed at all in our system.

  • All orders are processed in the order they are received on a first come first serve basis, with larger orders taking precedence.

  • Orders are not considered placed until payment is made. Shipping and handling is an estimate which means that you should expect to receive a separate invoice for shipping and handling when your order is ready to ship. 

  • Shipping fees are an estimate only. A final invoice will be sent upon shipment adjusting your account up or down and is to be paid before your order will ship.

  • You can safely add high quality scents at 1%.  Please note that when adding any other ingredients, using improper storage and handling, changing temperatures, etc. will change the quality, efficacy and integrity of the product and you do so at your own risk.

  • No returns, items are purchased as is. You can cancel your order anytime in writing (email) within 3 business days.

  • Inspect your shipment upon arrival and report any discrepancies within 24 hour and include pictures. Do not accept damaged packages and items from delivery driver -- by accepting them we do not accept any claims for any damages to contents of package caused by the carrier.

  • As the seller and manufacturer of beauty products and services (Products and/or Services) you as the Buyer agree and understand that when placing any order from Raw and Flawless Supplies through our Fast Track Private Label, Bulk Wholesale or Dropshipping program, we (the Seller and Manufacturer) shall have no liability to indemnify you or your customer (the Buyer) for any special, incidental or consequential hurt, harm, danger, damages or loss of limb or life that the Buyer shall claim that have been caused by the Products or Service and/or the use of the Products or Service, either to the Buyer nor to any third party. We do not accept any responsibility or liability for any use or misuse of any of our products and services.

  • All taxes are the responsibility of the buyer.

  • Orders will be shipped within 4 weeks via the most economical method. Please check your email for tracking number and shipping progress so that you are available to safely receive your shipment.

  • Keep track of you package during shipping and be prepared to receive it upon arrival.  Do not accept damaged packages from delivery driver. 

  • We take care to package your items so they will not incur spills or damages; however if you receive an incorrect item, quantity you must notify us via email at Rawandflawlessinc@gmail.com within 24 hours of receipt and include photos so we can make it right with you.

Thank you for your understanding as we continue to make premium products and offer high quality services to you and your business